Refund policy

Last updated: 10/29/25

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OVERVIEW

At Birthday Wish Buddy™, we believe every product should bring warmth, joy, and quality you can count on.
While we are still preparing for launch, this policy outlines how returns and refunds will be handled once purchases become available.

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SECTION 1 – CURRENT STATUS

Birthday Wish Buddy™ is currently in the pre-launch phase.
No products are being sold at this time.
This policy will take effect once the online store goes live at www.birthdaywishbuddy.com.

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SECTION 2 – GENERAL RETURN POLICY (COMING SOON)

Once sales begin:

Returns will be accepted within a specified period (e.g., 30 days of delivery).

Items must be in original condition and packaging.

Proof of purchase will be required for all returns.

Full details—including eligible items, exceptions, and instructions—will be added once products are available for purchase.

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SECTION 3 – EXCHANGES (COMING SOON)

We will happily replace defective or damaged items at no additional cost.
Instructions for reporting issues and providing documentation will be published once our store opens.

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SECTION 4 – REFUNDS (COMING SOON)

Approved refunds will be processed to the original payment method once returned items are received and inspected.
Processing times will depend on your payment provider.

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SECTION 5 – CONTACT INFORMATION

For questions or pre-launch updates, please contact us:

Birthday Wish Buddy™
Owned and operated by BAXM LLC
Email: info@birthdaywishbuddy.com
Phone: 888-899-BAXM
Address: 1004 Barbox Ln, Raleigh, NC 27610, United States
Website: www.birthdaywishbuddy.com